Description based on the Specified Commercial Transactions Act

shop's name

K-3B Online Store (Kasereve Online Store)

Distributor

Kaji Nylon Inc.

Sales Manager

Eriko Muramatsu

location

48 Umeda-cho, Kanazawa City, Ishikawa Prefecture, 〒920-3111

telephone number

+81 76-208-3180 (K-3B Inquiry Desk)
(11:00-19:00) *Closed on Wednesdays

email address

info@k-3b.com

home page

URL:https://k-3b.com

Sales volume

Products are available while stocks last. If the product you ordered is out of stock, we will contact you by phone or email.

Required fees other than the product price

Honshu, Shikoku, and Kyushu regions: 770 yen (tax included)
Hokkaido and Okinawa: 1,100 yen (tax included)
*For products such as masks and socks that can be delivered using Yamato Transport's Nekopos, shipping costs will be 350 yen (tax included).
*Free shipping for purchases over 11,000 yen (tax included)!

Please note that for remote islands, an additional weight fee may be charged.

Prices on this website include tax.

We will cover the credit card transaction fees.

Delivery time

Normally, we ship within 5 business days from the date of order or payment.

Payment Method

Credit card (VISA / MASTER /AMEX)

Apple Pay, Google Pay, Amazon Pay, PayPal

Bank transfer

Application expiration date

Please make payment within 7 days of placing your order. If we are unable to confirm your payment within the deadline, your order will be cancelled.

Return deadlines and conditions

Please contact us by 10:00 AM on the day after the order date to cancel your order. When doing so, please be sure to include the name of the person who placed the order and your order number.

As a general rule, we do not accept cancellations after 10:00 AM on the day after the order date. Thank you for your understanding. If you wish to change your order, please contact us by 10:00 AM on the day after the order date.

We will accept returns for reasons of customer convenience within 5 days of the date of arrival of the product. Please note that we will not be able to accept requests for returns or exchanges after this date.

Return Shipping Fee

If you wish to return a non-defective product, please return it to us within 5 days of receiving the product. Shipping costs will be borne by the customer. However, we cannot accept returns in the following cases:

・Products used

・Products that have been scratched or damaged while in the customer's possession

・Products that have been processed, remodeled, etc. by the customer

・Products that have lost the product label at the time of delivery

We will bear the cost of replacing defective products or products delivered in error.

Defective Products

In the unlikely event that you receive a defective product, we will exchange it for a new or equivalent product after checking our inventory. Please contact us by email or phone within 7 days of receiving the product. Please note that we will not be able to accept requests for returns or exchanges after that date.