INFORMATION

[System Error] Regarding the Points Program

Thank you for always using the K-3B online store.

Due to a system failure that occurred around 10:30 on April 17, 2023,
We are currently experiencing a situation where members are unable to use our points service.

The system company is currently investigating the cause of this issue and is taking steps to resolve it.

We sincerely apologize for any inconvenience and concern caused to you.

We will contact you once we have identified the cause and resolved the issue.

Regarding points awarded to customers who registered as members and made purchases during the above period, we will retroactively award the points once the service is restored. We apologize for the inconvenience, but please be patient until the service is restored.

We sincerely apologize for any continued inconvenience and trouble caused.

一覧に戻る

CATEGORY